To purchase an annual support contract please click the Contactlink and send us an email. We will contact you with a detailed questionnaire and based on your answers a proposal will be submitted.
Support Includes
Gold
Unlimited Help Desk access for phone and email
After hours crisis line
Skype access to Help Desk
Online support and help desk ticket system
Access to openSIS knowledge base
Silver
Unlimited Help Desk access for phone and email
After hours crisis line
Skype access to Help Desk
Online support and help desk ticket system
Access to openSIS knowledge base
Bronze
Unlimited Help Desk access for phone and email
After hours crisis line
Skype access to Help Desk
Online support and help desk ticket system
Access to openSIS knowledge base
Purchase A La Carte Support
Support
Tech Support by Phone – Per Hour
$85.00
Tech Support by Phone + Remote Access Using Your Live Production System – Per Hour
$150.00
Training
Zoom based Training – Per Hour
$150.00
Quick Start
openSIS SaaS setup, configuration and guided on boarding.
$500.00
openSIS Community Edition setup and configuration.